Administrative Assistant

Great Northern Corporation, a manufacturer of corrugated packaging and display items is seeking an Administrative Assistant. In this role, you will work closely with both external customers and other internal stakeholders in ensuring that our customer’s expectations are exceeded.

Job Summary:

Under general supervision, the Administrative Assistant to Design Team assists the team in performing a variety of graphics structural and pre-production related tasks and support functions for Manufacturing, Sales, and Customer Service.

General Responsibilities:

  • Manage information on element lists, design specs, PSF’s to assure project is accurately defined and communicated to Target and internal team.
  • Daily communication with Design, Sales and Target team to move projects from inception to completion.
  • Provide backup for writing up prototype and production design requests with Sales input and manage project timelines to meet customer requirements.
  • Manage daily email requests and ensures timely response by interacting with team members to gain needed information and requirements. Send to Target and/or Sales.
  • Develop and participate in process improvement initiatives that enhance the effectiveness of the product development process.
  • Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
  • Provide price quotations for customers, prospective customers, and sales people.
  • Provide some administrative support for sales people and management.
  • Write, type, edit orders, or enter data accurately into computer, to determine total cost for customer.
  • Sense of urgency to expedite orders.
  • Route orders to appropriate department for order processing and follow up on orders to ensure delivery by specific dates.
  • Participate in periodic staff meetings and attend daily Target meetings.
  • Participate in periodic training and development programs.
  • Perform a variety of miscellaneous job-related tasks as may be assigned from time-to-time.
  • Work with minimal supervision on projects and tasks.

 Competencies:

Customer Orientation Ability to operate with the customer’s best interest in mind.

Excellent Phone skills.

Creativity Look for ways to improve relationships with customers and to make servicing the customers more efficient.
Ethics & Integrity Take responsibility for actions and use best judgement when making decisions. Be responsible for your own safety and those of others.
Collaboration Ability to work with other departments and facilities.

Experience/Education Requirements:

  • Degree in Business Administration and/or 2 – 3 years of Admin or Customer Service experience.
  • Basic understanding of the Lithographic, Digital and Flexographic printing processes.
  • Proficient with Microsoft Office (Word, Outlook, etc.); proficiency with Excel spreadsheets.
  • Strong computer skills and familiarity with PC or Mac.
  • Strong attention to detail and attention to accuracy.
  • Highly creative and spatial visualization.
  • Strong interpersonal communication with the ability to work with a remote team.
  • Ability to work in a fast-paced environment with a variety of different tasks.
  • Commitment to ethical business standards and personal integrity.
  • Self-motivated with the ability to work with minimal supervision.
  • Approachable and strong sense of team work.

GNC offers an excellent benefits package including Health and Dental Insurance, profit sharing, 401(K), paid holidays, paid time off, Life Insurance, Short Term and Long-Term Disability Insurance, etc. We are a Tobacco Free campus.

Fulfillment Lead

POSITION SUMMARY

Responsible for performing a variety of routine to moderately complex fulfillment work activities in accordance with general work instructions and established fulfillment practices.  Coordinates materials necessary for startup of assembly projects.

Performs various administrative and Fulfillment related tasks and demonstrates effective and efficient performance in accordance with GNC quality and efficiency standards by performing the duties listed below.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING.  OTHER DUTIES MAY BE ASSIGNED.

  1. Maintains fulfillment production schedule in Excel to include but not limited to, adding new jobs by scheduled release date, tracking progress of each job, reconcile against project schedule to insure that all jobs are included, reconcile with production report, and communicate with Project Management  to resolve missing order information and calendar entries/attachments.
  2. Assists a daily transition meeting between shifts. Provides 1st and 2nd shift with updated project schedules and communicates any production issues/changes to 2nd shift in order to facilitate a smooth transition between shifts, citing any deadlines that are approaching.
  3. Assists in determining expected labor needs for each day based off of schedule and other pertinent information.
  4. Create a job folder for each job to include a parts list and location, quality sheets, checklist and training sheet. Insure quantities produced are sufficient for order requested. Checks product database for timely arrival of customer supplied product and investigate any purchased parts not received to identify PO discrepancies and communicate with project management for follow-up.
  5. Ensure customer Bill of Materials (BOM) is reconciled against Imaginera’s BOM.
  6. Assist supervisor with determining estimated run speeds per project and communicate production expectations to line/team leads to ensure production standards are met.
  7. Update production and time tracking to monitor productivity results versus expectations and analyze any variances and assist in determining solutions.
  8. Investigate any shortage/discrepancy of parts during production and any over or under builds. Reconcile finished quantities produced versus shipped.
  9. Assist with receipt of timesheets from line leads and reconcile with task prioritizer and temporary staff services total hours report. Investigate any differences to insure accurate charges by Manpower and costs accumulated by each job.
  10. Assure all jobs are closed out by verifying quantities finished, entering hours into task time, entering hours into Imaginera job costing, moving task summary excel file to completed jobs folder. Confirm any gain/loss and inform to Assembly Superintendent to identify reasons and correct for future orders.
  11. Assist supervisor with month-end reporting by identifying work in progress at month-end in coordination with inventory personnel for consistent reporting.
  12. Assures effective, timely, professional communication between fulfillment and customer service through email, calendar, phone, radio, etc.
  13. Oversee the production and staffing of Print Room.
  14. Regular and reliable attendance.
  15. Work is seasonal and will require additional hours to be worked as needed during peak times, which will include weekends.
  16. Assists the Distribution Manager, Fulfillment Manager and Assembly Superintendent with special projects as assigned.
  17. Performs a variety of miscellaneous job-related tasks that may be assigned by a management representative from time-to-time.

EQUIPMENT USED

  1. Personal Computer
  2. Telephone
  3. Scanner, copier, fax machine
  4. Printers
  5. Assembly/warehouse equipment/machines

 PHYSICAL REQUIREMENTS

  1. Work requires frequent standing, sitting, bending, and reaching throughout the day Grip and hand coordination – continuous for performance of office functions including telephone, files handling and data entry.
  2. Lifting/Carrying with occasional heavy lifting up to fifty (50) lbs.
  3. Duties are performed indoors and outdoors under all types of weather conditions.
  4. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to sit.  The employee is occasionally required to stand, walk and reach with hands and arms.

WORKING CONDITIONS

Work is performed both inside and outside the office.  Environment includes dust from corrugated board, and general warehouse noise.  Working long hours and various shifts may be required.  Office/Clerical work is also performed in this position.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is typically in an office environment.  The noise level in the work environment is usually quiet to moderate.

PERSONAL PROTECTIVE EQUIPMENT

  1. Protective eye wear

HAZARDS EXPOSED TO

  1. Dust
  2. Noise
  3. Potential for slips and falls
  4. Oil, grease, WD40, various solvents
  5. Pinch points
  6. Electrical power, heat
  7. Hot glue

WORK RELATIONSHIP AND SCOPE

Reports directly to the Fulfillment Manager.  Works closely with Distribution Manager, Assembly Superintendent and staff, customers, manufacturing, scheduling, project management, accounting and account coordinators.

MEASURE OF PERFORMANCE

Fulfillment of all job responsibilities.  Regular, reliable attendance and punctuality.  Meeting all customer and GNC specifications for quality, accuracy, and efficiency.  Compliance with all plant safety rules, general rules and procedures.

Effective communication and development of good working relationships with other employees and customers.  Accurate and timely reports.  Sound decisions made regarding personnel, machinery and equipment, work methods and safety.

Integrity of confidential employment and business information.  Ability to analyze and solve problems.  Honesty, fairness, flexibility and tact.  Possession of the trust and respect of employees, co-workers and Management.  The requirements listed below are representative of the knowledge, skills and abilities required.

 KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • High school diploma or General Education Degree (GED) and a minimum of two years project management experience and/or associate degree preferred.
  • Must be able to speak, read and write in English.
  • Must be able to work in a team environment.
  • Excellent interpersonal and verbal communication skills; proficient computer skills with Microsoft Word, Excel, and Outlook.
  • Ability to write legibly to record information and fill out forms.
  • Telephone etiquette skills.
  • Ability to multi-task with a high attention to detail.
  • Ability to perform mathematical calculations involving adding, subtracting, multiplying and dividing fractions, decimals, and percentages.
  • Ability to prioritize and handle multiple tasks; ability to solve problems.
  • Capable of dealing with deadline pressures.

Machine Operator – 1st Shift

Are you looking for a career with an established and stable company?  We have a GREAT opportunity for you!

Great Northern Corporation, a manufacturer of corrugated packaging and display items, is seeking an individual to fill an ENTRY LEVEL position of Machine Operator on our 1st shift (6:15 am – 2:45 pm).  The ideal candidate will have a strong work ethic, positive attitude, will fit in to the GNC culture and have previous experience or mechanical aptitude.

Operating Skills, Knowledge and Abilities:

  • High school diploma or General Education Degree (GED) experience and/or training in a manufacturing environment.
  • Ability to read English and interpret documents such as safety rules, operating and maintenance instructions, procedure, manuals and order specifications.
  • Ability to add, subtract multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Mechanical and spatial aptitude.
  • Attention to detail, accuracy and quality.
  • Ability to move from task/assignment to another on short notice
  • Flexible to working weekends and over time when needed

Candidate will be required to take a short test on site.

We offer an excellent benefit package: health and dental insurance, profit sharing, 401(K), paid holidays, life insurance, short and long term disability insurance and more!

If you fit this profile and are ready to take the next step in a successful and rewarding career with a stable company, apply today!

Account Coordinator

Great Northern Corporation, a manufacturer of corrugated packaging and display items is seeking an Account Coordinator. In this role, you will work closely with both external customers and other internal stakeholders in ensuring that our customer’s expectations are exceeded.

Job Summary:

The Account Coordinator is responsible for handling and following through on customers’ requests for service and product information in support of our online sales activity. You will process orders for products received by mail, telephone, live chat or personally from customer or company employee by performing the following duties.

General Responsibilities:

  • Inform customers of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
  • Provide price quotations for customers and prospective customers.
  • Live chat online to answer customer questions and answer customer phone line.
  • Write, type, or edit orders, or enter data accurately into computer, to determine total cost for customer.
  • Record or file copies of orders.
  • Compute price, discount, sales representatives’ commission, and shipping charges.
  • Assist in ascertaining credit rating of customer.
  • Check inventory control and notifies stock control departments of orders that would deplete stock.
  • Determine production routing of custom orders according to specifications and machine capabilities.
  • Initiate purchase requisitions.
  • Route orders to appropriate department for order processing.
  • Follow up on orders to ensure delivery by specified dates.
  • Investigate and resolve routine requests and customer complaints.
  • Confer with production, sales, shipping, and warehouse staff to expedite orders and trace missing or delayed shipments.
  • Cross-sell additional merchandise to customer.
  • Back up and provide support to various other internal teams.
  • Update job knowledge by participating in educational improvement opportunities: reading industry and marketing publications; maintaining personal networks; participating in sales and marketing organizations.
  • Provide some administrative support for management.
  • Compile statistics and prepares various reports for management.
  • Perform a variety of miscellaneous job-related tasks as may be assigned from time-to-time by a Management Representative.

Competencies:

Customer Orientation Ability to operate with the customer’s best interest in mind.

Excellent Phone skills.

Creativity Look for ways to improve relationships with customers and to make servicing the customers more efficient.
Ethics & Integrity Take responsibility for actions and use best judgement when making decisions. Be responsible for your own safety and those of others.
Collaboration Ability to work with other departments and facilities.

Experience/Education Requirements:

  • High school diploma or general education degree (GED); and 5 years related experience and/or training; or equivalent combination of education and experience.
  • Online experience including website navigation and Google, and ability to use and interpret, Internet/Intranet information.
  • Proficient in Microsoft Office software (Word, E-mail, and Excel) spreadsheet applications. Exposure to other computer software such as accounting, purchasing, manifest or plant data collection.
  • Strong Mathematical acumen – ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, as well as, ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Previous experience with Amtech Imaginera software is highly preferred.
  • Exposure to sales, manufacturing/machine routing distribution environment preferred.
  • Familiarity with a manufacturing environment.
  • Self-motivation and ability to work with minimal supervision.
  • Excellent interpersonal communications skills in oral and written format and in terms of telephone etiquette.
  • Demonstrated ability to work effectively with customers, and the ability to convey a positive and professional image of service and support to employees at all levels of responsibility in the company.
  • Accuracy in work and strong attention to detail.
  • Ability to define problems, collect data, establish facts and draw conclusions.

GNC offers an excellent benefits package including Health and Dental Insurance, profit sharing, 401(K), paid holidays, paid time off, Life Insurance, Short Term and Long-Term Disability Insurance, etc. We are a Tobacco Free campus.

2nd Shift Corrugated Machine Operators

Position Summary

Are you looking for a career with an established and stable company? We have a GREAT opportunity for you!

Great Northern – Twin Cities, LLC is welcoming EXPERIENCED 2nd Shift corrugated Machine Operators. Qualified candidates will exemplify our core values, and will possess the skills needed to succeed in a fast paced environment.

Requirements

  • HS Diploma or GED
  • Proficient in English
  • Lift 50 lbs
  • Ability to read a ruler
  • Mechanical and spatial aptitude
  • Attention to detail, accuracy, and quality on a daily basis
  • Must be dedicated, reliable and punctual
  • Must pass basic math quiz

Preference will be given to applicants with corrugated or paper experience. We offer competitive pay and great benefits. We also offer our employees a safe, clean, friendly environment and room for growth!

Apply in person between 8am – 4pm at:
Great Northern Corporation – Twin Cities, LLC
8600 Wyoming Avenue N
Brooklyn Park, MN 55445

or fill out our online application below. 

* No Phone Calls Please

Find out how we can exceed your expectations

We welcome new challenges and continue to provide innovative solutions to the packaging and instore industries.