Account Coordinator (Laminations – Jacksonville)

ACCOUNT COORDINATOR

Are you looking to begin a career with an established and stable local company? We have a GREAT opportunity for you!

Laminations, a division of Great Northern Corporation and leading producer of edge protective packaging is welcoming candidates for full-time Account Coordinator at our corporate office in Appleton, WI.

In addition to excellent hourly rates the company has a competitive benefits package including medical, dental and life insurance; sickness and accident benefits; vacations; holidays; shift differential; pension plan and, 401(k) with company match. We also offer our employees a safe, clean, friendly environment and room for growth!

POSITION SUMMARY

Initiates, coordinates and follows customer orders and related manufacturing and shipping detail insuring quality products are received by the customer as purchased. Partners with outside Account Manager to sell packaging products.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING. OTHER DUTIES MAY BE ASSIGNED.

  • Process inquiries with regard to orders, price requests, product information, verification of ship date, expediting orders, ordering samples, etc.
  • Process price quoting which includes obtaining freight rates and creating and forwarding BCM quotes to customer.
  • Process layout / design print requests.
  • Coordinate with Account Manager closing opportunities, driving increased sales.
  • Estimate new product costs based on index.
  • Maintain NSQ’s.
  • Create new customers in the BCM system.  Assist finance department with credit check background on all potential new customers.
  • Gathers and reviews all of the necessary order entry specifications and details so the order can be manufactured and delivered per the customer’s request.
  • Calculates and verifies product pricing per established company schedules.
  • Enters all order specification information into computer including customer, product, board, pricing, quantity, ship dates, and so forth.
  • Expedites product orders through manufacturing and shipping so the customer benefits, and is pleased with the service offered.
  • Prioritize and request adjustment to order schedules to satisfy customer needs and maximize company efficiency.
  • Complete sales incentive forms, log all sales incentives paid out with required W9 forms.
  • Complete monthly New Business Report.
  • Write up credits or customer complaints on any problem orders.
  • Complete monthly AR report (call customers who are past due on invoices and follow thru until payment is received).
  • Coordinate with other Account Coordinators and Account Managers on cross territory sales.
  • Update / maintain BCM system.

ADDITIONAL RESPONSIBILITIES

  • Attend annual sales meeting as requested.
  • Attend training seminars/workshops to continue gaining product, process and sales technique knowledge.
  • Complete annual Catalytic Coaching process.
  • Backup other areas as needed.
  • Any other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Requires at least a high school diploma, two year technical degree preferred.
  • Six months to one year related experience and/or training; or equivalent combination of education and experience.
  • Excellent interpersonal written, listening, and verbal communication skills.
  • Ability to perform mathematical calculations involving adding, subtracting, multiplying, and dividing fractions, decimals, and percentages.
  • Ability to plan, prioritize, and handle multiple tasks.
  • Legible handwriting to record information and fill out forms.
  • Ability to operate computer.
  • Ability to solve problems and make adjustments regarding process and product using logical thinking.
  • Ability to deal with deadline pressures.
  • Maintain the integrity of highly confidential business information.
  • Communicate effectively verbally and in writing.
  • Meet deadlines that change frequently.
  • Deal effectively with time pressures, stress and change.

WORK RELATIONSHIP AND SCOPE

The Account Coordinator position reports directly to the Operations Manager.  Will also work closely with the office personnel, customers, and account coordinators at other divisions. Hours would be Monday through Friday 8:00am to 5:00pm.

If your qualifications and interests meet the requirements of this position, apply now!

Accounting Clerk

For more than 50 years, customers have turned to Great Northern Corporation for integrated, comprehensive packaging solutions in industrial, commercial and retail markets. Our extensive experience in designing, developing and manufacturing packaging and display solutions guarantees that our customers have access to the resources and expertise necessary to develop packaging that performs.

Learn more about the advantages of living and working in Northeast Wisconsin: ‘North of What You Expect’

POSITION SUMMARY

Records payments to customers’ accounts and maintains accounts receivable records. Prepare invoices for customer’s daily and completes credit references.

RESPONSIBILITIES

  1. Participates in continuous improvement and effectively communicates opportunities to improve efficiencies and effectiveness for this position.
  2. Apply cash receipts to correct invoices.
  3. Contact customers regarding outstanding balance.
  4. Post and update daily cash receipts
  5. Work with salespeople, customer service and customers on questions pertaining to outstanding invoices.
  6. Monitors and maintains outstanding accounts.
  7. Follows through on short payments and over payments.
  8. Prepares intercompany cash receipts, weekly.
  9. Balances accounts for intercompany cash receipts, monthly.
  10. Assists with related special projects and month-end close, as required.
  11. Account reconciliations including monthly bank reconciliation.
  12. Daily billings, which includes:
    1. Credit memos
    2. Scrap, pricing
    3. Freight charges to customers
    4. Pallet exchange or charge
    5. Cutting dies and printing plates – weekly
    6. Batch customers – 15th and 30th of each month.
  13. Must be able to make major decisions in the area of accounts receivable
  14. Maintain frequent contact with the following:
    1. Accounting staff
    2. Sales
    3. Customer service
  15. Maintain frequent contact with customers outside of the company.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

The full-time accounting clerk must hold an Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Must possess the ability to read and interpret documents such as operating instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from groups of managers, clients and customers. Ability to calculate figures and amounts such as discounts, interest, commission, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

HOURS

Working hours will be Monday-Friday 8 hours between the hours of 7am and 5pm. Some flexibility may be required.

BENEFITS

In addition to excellent wages the company has a competitive benefits package including: medical, dental, vision and life insurance; long and short time disability, paid time off, paid holidays, profit sharing and 401(k) with company match.

Find out how we can exceed your expectations

We welcome new challenges and continue to provide innovative solutions to the packaging and instore industries.